All caregivers need a notebook in their toolbox. Note-taking is a Must-Do in your journey as a caregiver. Note-taking by a computer or a physical notebook are essential. Your notes are an invaluable resource. They hold information that might be crucial to the current conversation. If you receive conflicting information, your notes will help unravel that issue. If you are promised or are told something, and you find the facility or individual backtracking, your notes will